Dispatcher

Lifecare Medical Services Inc; North Canton (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

Lifecare Medical Services Inc. is seeking a dispatcher to operate communications equipment, receive emergency calls, and dispatch EMS personnel and equipment to scenes. The role includes scheduling non-emergency transports and handling data for insurance/processes.

The position requires multitasking in a fast-paced environment, with ongoing participation in staff meetings and adherence to medical terminology standards. CPR certification is mandatory; EMT background is preferred.

Qualifications

• Must have CPR for the professional Rescuer (AHA or equivalent).
• EMT, medical terminology or similar medical background preferred.
• Must attend communications staff meetings as requested.

Responsibilities

• Operate communication equipment to receive calls for assistance and dispatch personnel/equipment to scenes via radio or electronic means.
• Schedule numerous non-emergency transports for ambulance and wheelchair divisions.
• Obtain information to facilitate insurance or payment processes and perform related keyboarding tasks.

Skills

CPR

Multitasking

Clear communication

Education

EMT or medical terminology background preferred

Tools

Computer Aided Dispatch (CAD)

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

An Equal Opportunity / Affirmpative Action Employer
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.