EMT Dispatcher

FailSafe Communications; Reno (NV); Hybride; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K retirement plan

Mental health clinician

Holiday bonus

Disability insurance

Tuition reimbursement

AD&D, Life & Critical Illness"

HSA with company contribution

Pet Insurance

PTO

Gym Membership reimbursement

Uniforms

Résumé du poste

FailSafe Communications in Reno, NV is seeking a Communications Specialist (EMT Dispatcher) to answer emergency medical and fire calls and dispatch ambulances and fire resources.

You will process calls using established protocols, instruct callers on patient care, and relay safety concerns to determine additional precautions or equipment needs. The role requires flexibility to work 12-hour shifts including nights, weekends, and holidays.

Qualifications

• Ability to pass CritiCall Exam.
• Ability to pass EMT Entrance Exam (if no prior EMT course).
• Current American Heart Association BLS/CPR certification preferred.
• Excellent verbal, written, and interpersonal communications skills.
• Ability to multi-task, attentive to detail in various forms.
• Ability to work any 12-hour shift (days, nights, weekends, and holidays).

Responsabilités

• Answer emergency medical and fire calls for service and dispatch ambulances and fire resources to locations requesting help.
• Process emergency medical and fire related calls using established protocols and provide caller instructions for patient care.
• Communicate safety concerns involving patients and responders to determine additional precautions or equipment needed.

Connaissances

CritiCall Exam

EMT Entrance Exam

BLS/CPR certification

Verbal and written communication

Interpersonal skills

Multi-tasking and attention to detail

12-hour shift work

Description du poste

Opportunity

As a Communications Specialist (EMT Dispatcher) you answer emergency medical and fire calls for service and dispatch ambulances and fire resources to locations requesting help. As a call taker you process emergency medical and fire related calls using established protocols. You give callers instructions to begin patient care and how to safeguard themselves until help arrives on scene. The dispatcher position is responsible for sending the closest appropriate response resource to the scene. The dispatcher also communicates safety concerns involving patients and responders to determine whether or not additional precautions or equipment should be taken.

Benefits

• Medical, Dental and Vision insurance (Ultra-low medical premium with free dental & vision for employee coverage)
• Company matched 401K retirement plan
• Dedicated, embedded mental health clinician who is available for all employees
• Holiday Bonus
• Company paid Short- & Long-Term Disability coverage
• Tuition Reimbursement
• AD&D, Life & Critical Illness insurance
• HSA option with company contribution
• Pet Insurance
• 11 company recognized holidays that includes an employee designated holiday
• High bank limit PTO plan with a self-directed cash out provision
• Gym Membership reimbursement
• Service awards program
• Company provided Uniforms
• And more…

• Ability to pass CritiCall Exam
• Ability to pass EMT Entrance Exam (if no prior EMT course completion)
• Current American Heart Association BLS/CPR certification preferred
• Excellent verbal, written, and interpersonal communications skills
• Ability to multi-task, attentive to detail in various forms
• Ability to work any 12-hour shift (days, nights, weekends, and holidays)
• Upon hire, complete and pass E.M.D./E.F.D. Training & EMT Course (if no prior EMT course completion)