EMS System Coordinator

Advocate Health; Downers Grove (IL); On-site; USD 95,000 - 130,000; Full time

Job summary

Advocate Health is seeking a leader to coordinate the operational oversight of the Good Samaritan Hospital Emergency Medical Services System, ensuring 24/7 pre-hospital care across communities and partner hospitals.

The role directs education programs, quality improvement, and community outreach while aligning with Illinois regulations and state certification efforts.

Qualifications

• RN with EMS experience; Master’s degree preferred.
• EMT-P with EMS experience 5–7 years is ideal.
• ACLS, PHTLS, TNCC, TNS, PALS/PEPP certifications required or preferred.

Responsibilities

• Oversee EMS System operations at Good Samaritan Hospital.
• Lead QA program development and continuous improvement.
• Coordinate EMS education and credentialing for staff.
• Manage budgets and department performance.
• Interface with state, regional and hospital committees.

Skills

Leadership

Communication

Regulatory knowledge

Budgeting

Flexibility

Interpersonal skills

Education

RN with EMS experience

Master’s Degree preferred

EMT-P credentials

Tools

ACLS

PHTLS

TNCC

TNS

PALS/PEPP

Job description

Major Responsibilities: Coordinates the operational oversight of the Good Samaritan Hospital Emergency Medical Services System, which provides pre-hospital emergency care 24 hours a day, 365 days a year to 33 communities, private ambulance companies, and 9 Associate Hospitals. 1)Coordinates the development and implementation of educational needs of the EMS System. This will include initial and on-going education for pre-hospital personnel as well as RN’s in the hospital environment. 2)Coordinates the implementation and maintenance of Quality Assurance Programs for the Good Samaritan Hospital EMS System. The results of which provide feedback for process improvement and educational opportunities. 3)Coordinates community outreach or hospital-based public relations based events as needed ie. AED Public Access Programs. 4)Coordinate the development and implementation of the Critical Care Paramedic Certification Program in co-operation with the State of Illinois. Coordinates community outreach programs as they relate to EMSS/Good Samaritan Hospital and the communities we serve. 1)Liaison for hospital-based programs that interface Good Samaritan Hospital with EMSS 2)Coordinates Good Samaritan Hospital EMSS in community health fair participation. 3)Assists in the development of educational programs for the communities emergency rescue workers Implements and maintains the Good Samaritan Hospital Quality Improvement Program for EMSS 1)Coordinates the collection and reporting of state mandated quality improvement data to the state of Illinois for both EMSS and Trauma 2)Coordinates quality improvement information to benefit the educational needs of EMSS care givers. Coordinates the educational needs of EMSS providers and staff members. Includes the education of paramedics, Emergency Communication Registered Nurses (ECRN), Trauma Nurses (TNS) and medical staff related to EMSS. Provide operational oversight for the EMSS and Paramedic Certification Program department 1)Provide ongoing and annual performance feedback for associates in the department 2)Provide input for the annual budgeting process 3)Maintain operational budget 4)Hold assoiciates accountable to the behavioral expectations as defined by Advocate Healthcare Provides direction and oversight for EMSS by staying current regulations governing the emergency medical system in the state of Illinois 1)Maintains knowledge of state regulations related to EMS practice and education 2)Updates administrative leadership on changes to regulations and recommends resources to achieve/maintain regulatory standards 3)Participates in local, regional and state level committees as necessary Education/Experience Required: • RN with 3-5 years EMS experience or EMT-P with 5-7 years EMS experience • Master’s Degree preferred • 3-4 years clinical experience • Experience at a Level I or II Trauma Center/IDPH Resource Hospital preferred Knowledge, Skills & Abilities Required: • Flexibility & Resilience • Adequately developed: • Communication skills • Interpersonal skills • Leadership skills • EMT-P in the State of Illinois • Current ACLS, PHTLS, TNS, TNCC, PALS/PEPP as related to field Physical Requirements and Working Conditions: • 24 hour accountability • Flexibility-unusual work hours under stressful conditions • Frequent off-site traveling to classrooms, fire departments, Associate Hospitals and IDPH state meetings This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.