EMS System Manager

Memorial Hospital Belleville and Memorial Hospital Shiloh; Belleville (IL); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with company match

Tuition assistance

Paid time off

Job summary

Memorial Hospital Belleville and Memorial Hospital Shiloh are seeking an EMS System Manager to direct operational and administrative aspects of the SWIL EMS System, overseeing 3,300 providers across four counties. You will develop policies, oversee compliance with protocols, and manage education and field experiences for physicians, nurses, and providers.

The role requires a Bachelor's degree, 2–5 years of supervisory experience, and licensure as RN or Paramedic.

Qualifications

• Bachelor’s degree required.
• 2–5 years of experience in EMS/operational leadership preferred.
• Supervisory experience 2–5 years required.

Responsibilities

• Oversees licensing and provides CEUs for EMS personnel and agencies.
• Reviews EMS reports, analyzes trends, and implements corrective actions.
• Performs inspections of EMS transport vehicles for policy compliance.
• Coordinates annual training for residents and ECRNs.
• Manages onboarding, staffing, and performance for EMS staff.
• Develops and adheres to departmental staffing and budget goals.

Skills

Leadership

Educational program development

Policy oversight

Data evaluation

Education

Bachelor's Degree

Job description

Additional Information About The Role

• Shift: Days, M-F

Additional Information About The Role

Memorial Hospital Belleville offers an exciting opportunity to join a highly tenured, close-knit team dedicated to excellence, collaboration, and growth. This leadership position plays a key role in driving educational initiatives, supporting team development, and leading impactful work that strengthens our organization and the communities we serve.

Overview

Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children’s at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet®-recognized organization for nursing excellence by the American Nurses Credentialing Center.

Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care.

Preferred Qualifications

Role Purpose

The EMS System Manager directs the operational and administrative aspects of the Southwestern Illinois (SWIL) EMS System, which oversees 3,300 providers and delivers pre-hospital emergency care across four counties. This position develop policies and conducts oversight of providers operating within the SWIL EMS System to ensure compliance with the EMS Medical Director’s protocols, standard operating guidelines and Illinois State Law through data evaluation, quality management, complaint investigation, supervision of all didactic and clinical education and field experiences, and physician and nurse education.

Responsibilities

• Oversees licensure and provides continuing education units (CEU) for 12 EMS Agencies, 1,000+ First Responders, 2,000+ EMT-Basic, 200+ EMT-Paramedics, 100+ ECRNs and pre-hospital RNs, as established by the EMS Medical Director and Illinois State law.
• Reviews pre-hospital patient care reports, identifies positive/negative trends, and provides formal feedback & corrective action plans; maintains SWIL EMS System compliance towards positively influencing future patient outcomes.
• Conducts scheduled and no-notice inspection of 100+ ALS/BLS/First Responder transport and non-transport vehicles (ambulances) to ensure compliance with SWIL EMS System policy and Illinois state law.
• Ensures telemetry (12-lead) and MERCI radio equipment is functional and that the respondents are qualified personnel; provides annual training course for incoming residents; provides training courses for Emergency Communication Registered Nurses (ECRN).
• Manages the examination program for individual First Responder Defibrillators, EMT-Basics, EMT-Intermediates, EMT-Paramedics, pre-hospital RNs and ECRNs.
• Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.

Minimum Requirements

Education

• Bachelor's Degree

Experience

• 2-5 years

Supervisor Experience

• 2-5 years

Licenses & Certifications

• Incident Command System
• RN or Paramedic

Experience

Preferred Requirements

• 5-10 years

Supervisor Experience

• 5-10 years

Licenses & Certifications

• EMT - applicable state
• PALS

Benefits And Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To Learn More, Go To Our Benefits Summary

• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer