EMS Supervisor

Jimmy Jazz; Gatesville (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Coryell Health in Gatesville, TX is seeking an EMS Supervisor to lead the Emergency Medical Services department, oversee personnel, ensure compliant, high‑quality patient care, and support daily operations.

This working leader role responds to emergencies, manages staffing and training, coordinates with hospital partners, conducts QA, ensures equipment readiness, and upholds HIPAA and EMS regulations while fostering teamwork and excellent service.

Qualifications

• Current Texas EMS certification/licensure appropriate to the position.
• Current CPR certification.
• Current ACLS certification.
• NIMS/ICS training as required.
• supervisory or leadership experience preferred.
• Knowledge of EMS operations and regulations.

Responsibilities

• Supervise EMS personnel and oversee patient care delivery.
• Assist with staffing, scheduling, and daily operations.
• Respond to emergencies and provide care within licensure scope.
• Coach staff and ensure adherence to EMS protocols and policies.
• Coordinate education, certifications, and quality assurance activities.
• Maintain equipment, supplies, and regulatory compliance.
• Communicate with hospitals, police, fire, and EMS partners.
• Participate in department meetings and performance improvement.

Skills

Strong communication

Leadership

Problem-solving

Organizational skills

Team coordination

Education

Associate or Bachelor’s degree in EMS

Tools

CPR

ACLS

Job description

• Base Pay $65,000.00 - $85,000.00 / Year
• Employee Type Full Time Hourly

Description

The EMS Supervisor is responsible for providing leadership, oversight, and operational support for the Emergency Medical Services (EMS) department. This position supervises EMS personnel, ensures quality and timely patient care, supports daily operations, and promotes compliance with applicable federal, state, and local regulations, as well as organizational policies and procedures.

The EMS Supervisor serves as a working leader and clinical resource for EMS staff, responding to emergencies when needed and assisting with staffing, scheduling, training, quality assurance, equipment, and department performance.

Pay depends on certifications and experience!

Essential Duties and Responsibilities:

• Supervise, lead, and support EMS personnel in the delivery of safe, effective, and compassionate patient care.
• Assist with daily EMS operations, including staffing, scheduling, assignments, and coverage.
• Respond to emergency calls and provide patient care within the scope of licensure and certification.
• Monitor EMS staff performance and provide coaching, mentoring, and corrective guidance when appropriate.
• Promote adherence to EMS protocols, medical direction, department policies, and regulatory requirements.
• Assist with orientation and onboarding of new EMS employees.
• Coordinate and monitor continuing education, competency evaluations, and required certifications.
• Participate in quality assurance and performance improvement activities.
• Review patient care reports and other EMS documentation for completeness, accuracy, and compliance.
• Monitor response times, patient care outcomes, equipment readiness, and other department performance indicators.
• Ensure ambulances, medical equipment, medications, and supplies are properly maintained, stocked, and ready for service.
• Assist with inventory management and identification of equipment and supply needs.
• Investigate and document patient care concerns, incidents, complaints, and other operational issues.
• Maintain effective communication with hospital departments, physicians, law enforcement, fire departments, other emergency services, and community partners.
• Assist with emergency preparedness, disaster response, drills, and mass-casualty planning.
• Participate in department meetings and organizational committees as assigned.
• Promote teamwork, professionalism, accountability, and excellent customer service.
• Maintain confidentiality of patient and employee information.
• Ensure compliance with HIPAA and applicable EMS, hospital, and occupational safety regulations.
• Perform other duties as assigned.

Leadership Responsibilities:

The EMS Supervisor provides direct supervision and operational leadership to EMS personnel. Responsibilities may include:

• Assigning and directing work.
• Monitoring employee attendance and performance.
• Providing performance feedback and recommendations for disciplinary action when appropriate.
• Assisting with employee evaluations.
• Addressing staffing and operational concerns.
• Promoting a positive and professional work environment.
• Serving as a resource and point of contact for EMS staff during assigned shifts.

Required Qualifications

• Current Texas EMS certification/licensure appropriate to the position.
• Current CPR certification.
• Current ACLS certification.
• Current NIMS/ICS training as required.
• Preferably with supervisory or leadership experience.
• Demonstrated knowledge of emergency medical care, EMS operations, and applicable regulations.
• Strong communication, leadership, organizational, and problem-solving skills.
• Ability to remain calm and make sound decisions in high-pressure situations.
• Ability to work independently while effectively leading a team.

Preferred Qualifications

• Paramedic certification.
• Previous EMS supervisory, management, or field training experience.
• Experience with quality assurance/performance improvement programs.
• Experience working in a hospital-based EMS system.
• Associate or bachelor\'s degree in EMS, healthcare administration, or a related field.

Summary

Build Your Future in Healthcare with Coryell Health

Be part of something meaningful. At Coryell Health, you’ll join a supportive, close-knit team dedicated to improving the lives of people in your community. Every day is an opportunity to bring care, comfort, and positive change to friends, families, and neighbors. Since 1940, Coryell Health has proudly served as a community-owned healthcare provider, delivering high-quality, comprehensive services all in one place. Our commitment to excellence is matched by our investment in our team. We offer competitive pay, comprehensive benefits, retirement plans, and tuition reimbursement to support your growth. If you’re ready to begin a rewarding healthcare career and make a lasting difference, we invite you to apply and become part of the Coryell Health team.