EMS Operations Supervisor - Field & Compliance

Premier-Ambulance-; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Premier Ambulance is seeking an experienced Ambulance Operations Supervisor to lead day-to-day field operations, coordinate with EMS teams, and ensure high-quality patient care across scheduling and staffing activities.

The role emphasizes compliance with company policies, staff development, and cross-functional collaboration with the Clinical Team and leadership to maintain operational excellence and timely response in an EMS environment.

Qualifications

• 3–5 years of on-ambulance experience.
• 2+ years of supervisory experience.
• Current California State EMT Certification.
• ICS-100 and ICS-200 required; ICS-300 and ICS-400 preferred.
• Bachelor’s degree preferred; HS diploma or GED required.

Responsibilities

• Oversee day-to-day field operations and address issues as they arise.
• Respond on an ambulance as part of the EMS system to maintain compliance standards and provide high-quality patient care.
• Educate, enforce policies, and take disciplinary actions when necessary.
• Recruiting, onboarding, and new employee orientation.
• Coordinate with Field Training Officers and Clinical Team to improve performance and training opportunities.
• Act as liaison between field personnel, Regional Director, and Executive Leadership.
• Assist Scheduling Team with scheduling needs during normal business hours and after hours.

Skills

Field operations

Leadership

EMS compliance

Training & coaching

Scheduling

Education

Bachelor’s degree (preferred)

HS diploma or GED (required)

Tools

Microsoft Office

Scheduling software

CAD systems

Job description

Premier Ambulance is seeking an experienced Ambulance Operations Supervisor to lead day-to-day field operations, coordinate with EMS teams, and ensure high-quality patient care across scheduling and staffing activities.

The role emphasizes compliance with company policies, staff development, and cross-functional collaboration with the Clinical Team and leadership to maintain operational excellence and timely response in an EMS environment.