EMS Operations Lead | Flexible Scheduling & Benefits

National Ambulance; Springfield (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Dental Insurance

Paid Time Off

Flexible Scheduling

401K Plan with Employer Match

Incentive Programs

Paid Continuing Education

Emergency Medical Technician Certification

Job summary

A fast-growing ambulance service, National Ambulance, seeks a highly motivated EMS Coordinator in Springfield, MA. The role involves managing daily operations, ensuring compliance, leading field staff, and providing excellent customer service. Ideal candidates possess strong analytical, organizational, and communication skills, with relevant experience in the healthcare field.

Qualifications

• 2 or more years of supervisory/management experience desirable.
• Excellent written and verbal communication skills essential.
• Knowledge of ambulance services or healthcare industry is desirable.

Responsibilities

• Coordinate ALS and BLS Field Operations.
• Conduct Quality Assurance and Control for operations.
• Lead meetings and ensure interdepartmental communications.

Skills

Analytical Skills

Organizational Skills

Customer Service

Communication

Relationship Building

Education

Associate Degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

A fast-growing ambulance service, National Ambulance, seeks a highly motivated EMS Coordinator in Springfield, MA. The role involves managing daily operations, ensuring compliance, leading field staff, and providing excellent customer service. Ideal candidates possess strong analytical, organizational, and communication skills, with relevant experience in the healthcare field.