Communications Dispatcher at National Ambulance Springfield, MA

National Ambulance; Springfield (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health and Dental Insurance

Flexible Scheduling

Paid Time-Off

401k Plan with employer match

Incentive Programs

Extensive Paid Training Program

Emergency Medical Technician Cert.

Job summary

National Ambulance is seeking a self-motivated Administrative Operations Clerk to join our Springfield operations center. You will handle emergency and non-emergency requests, transmit orders, and complete administrative duties with urgency.

The ideal candidate has experience with Microsoft Office, can type at least 40 wpm, demonstrates strong attention to detail, and works well in a team. Reliable transportation and a willingness to learn are essential.

Qualifications

• Experience with Microsoft Office.
• Typing speed of at least 40 wpm.
• Strong attention to detail.
• Reliable transportation.
• Positive attitude.
• Ability to work in a team.
• Willingness for continual learning.
• Flexibility, assertiveness & forward thinking.

Responsibilities

• Consistently multi-tasking.
• Communicating effectively, both verbally and in writing.
• Resource management.
• Working independently without direct supervision to accomplish goals.
• Scheduling & quality control.

Skills

Typing 40 wpm

Attention to detail

Reliable transportation

Positive attitude

Teamwork

Continual learning

Flexibility

Assertiveness

Forward thinking

Tools

Microsoft Office

Job description

National Ambulance wants you to be a part of our rapidly growing family oriented company that provides emergency and non-emergency ambulance & handicap van services to Greater Springfield. We are looking for a self-motivated individual that is willing to work in our state of the art operations center. Incumbents are responsible for a wide variety of operation center activities; including receiving emergency and non-emergency requests for ambulance service, transmitting orders to suitable response units and completing administrative duties all while maintaining a sense of urgency in a fast pace office setting.

Responsibilities:

• Consistently multi-tasking
• Communicating effectively, both verbally and in writing
• Resource management
• Working independently without direct supervision to accomplish goals
• Scheduling & quality control

The ideal candidate will have:

• Experience in Microsoft Office
• The ability to type at least 40 wpm
• Strong attention to detail
• Reliable transportation
• A positive attitude
• The ability to work in a team
• Willingness for continual learning
• Flexibility, assertiveness & forward thinking

Benefits:

• Health and Dental Insurance
• Flexible Scheduling
• Paid Time-Off
• 401k Plan with employer match
• Incentive Programs
• Extensive Paid Training Program
• Emergency Medical Technician Certification

Requirements:

• Driver's License
• Be able to Speak & Write in English