EMS Coordinator

National Ambulance; Springfield (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Dental Insurance

Paid Time Off

Flexible Scheduling

401K Plan with Employer Match

Incentive Programs

Paid Continuing Education

Emergency Medical Technician Certification

Job summary

A fast-growing ambulance service, National Ambulance, seeks a highly motivated EMS Coordinator in Springfield, MA. The role involves managing daily operations, ensuring compliance, leading field staff, and providing excellent customer service. Ideal candidates possess strong analytical, organizational, and communication skills, with relevant experience in the healthcare field.

Qualifications

• 2 or more years of supervisory/management experience desirable.
• Excellent written and verbal communication skills essential.
• Knowledge of ambulance services or healthcare industry is desirable.

Responsibilities

• Coordinate ALS and BLS Field Operations.
• Conduct Quality Assurance and Control for operations.
• Lead meetings and ensure interdepartmental communications.

Skills

Analytical Skills

Organizational Skills

Customer Service

Communication

Relationship Building

Education

Associate Degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Job Posting: EMS Coordinator,

National Ambulance in Springfield.

Company Overview:

National Ambulance LLC located in Springfield, MA is the fasted growing family owned ambulance service provider in Western Mass. We provide emergency and non-emergency ambulance services as well as wheelchair van services and education opportunities. Our main focus is to provide exceptional customer service in all aspects of patient care.

Position Overview:EMS Coordinatoris a Full Time Position with Benefits

We are currently seeking a highly motivated EMS Coordinator to manage our daily operations. Flexibility is a key component in the success of this role within our company.

Attributes:

• Integrity
• Honesty
• Self Motivated
• Strong Organizational Skills
• The abilities to multi-task and function effectively in a team environment
• Excellent Analytical Skills
• Ability to Learn & Teach
• Customer Service Driven
• Excellent Peoples Skills

Responsibilities:

• CoordinateALS and BLS FieldOperations.
  • Establish and communicate clearly defined goals, deadlines, and expectations toField Staff.
  • Conduct ALS and BLS operations Quality Assurance and Control.
• Update and implement Standard Operating Procedures for ALS & BLS.
• Lead Meetings
• Interdepartmental regular communications to ensure company objectives are met.
• Statistics Generation via excel spreadsheets.
• Disciplining andTerminating staff
• Investigation of Incidents, Accidents, Injuries.
• CoordinateEMS field logistics
• Purchasing & Inventory Control
• Corporate Compliance
• Customer Service Issue Resolution

Requirements:

• Associate Degree or equivalent work experience is required.
• Excellent PC skills including Microsoft Word and Excel and ability to easily navigate databases are required.
• 2 or more years of supervisory / management experience is desirable
• Knowledge of Ambulance and or Transportation, Services Industry, Healthcare Industry is desirable.
• Excellent written and verbal communication, problem solving and relationship building skills are essential to the success of this role.

Benefits:

• Health & Dental Insurance
• Paid Time Off
• Flexible Scheduling
• 401K Plan with Employer Match
• Incentive Programs
• Paid ContinuingEducation
• Emergency Medical Technician Certification

How to Apply:

• Apply via this post.
• You may email your resume to [e-mail]
• You may apply in person at National Ambulance 425 St. James Ave. Springfield, MA 01109.

National Ambulance, LLC is an equal opportunity employer offering competitive wages and benefits package.