Emergency Medical Dispatcher - Rapid Response Coordinator

Emergency Telecommunicator Services; Sparkman (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking emergency medical dispatchers in Sparkman, AR. You will handle urgent calls, verify locations and details, and establish response priorities using approved protocols to support responders.

Role may require CPR and dispatcher certification; shifts may include nights and weekends. Training and ongoing certification support are provided by the hiring agency as appropriate.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Call handling

Medical dispatch

Communication skills

Crisis management

Education

High school diploma

CPR certification

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services is seeking emergency medical dispatchers in Sparkman, AR. You will handle urgent calls, verify locations and details, and establish response priorities using approved protocols to support responders.

Role may require CPR and dispatcher certification; shifts may include nights and weekends. Training and ongoing certification support are provided by the hiring agency as appropriate.