EMS Emergency Dispatcher: Rapid Response Coordinator

Emergency Telecommunicator Services; Oneco (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Oneco, Florida. You will handle urgent medical calls, verify location and information, and follow dispatch protocols to prioritize and coordinate responder resources.

Role may require CPR and related training; specific qualifications are defined in each vacancy notice. Work involves extended console time and adhering to protocols, with potential overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Oneco, Florida. You will handle urgent medical calls, verify location and information, and follow dispatch protocols to prioritize and coordinate responder resources.

Role may require CPR and related training; specific qualifications are defined in each vacancy notice. Work involves extended console time and adhering to protocols, with potential overtime as needed.