Emergency Medical Dispatcher — 24/7 Life-Saving Coordination

Emergency Telecommunicator Services; Bradley Junction (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Job summary

Emergency Telecommunicator Services in Bradley, FL seeks an experienced Emergency Medical Dispatcher to manage urgent calls with accuracy and empathy. You will verify locations, gather details, assign priorities, and coordinate ambulance resources under established protocols.

EMD certification and CPR training are preferred, with opportunities for sponsored training. The role may involve shift work and overtime in a fast-paced public-safety environment.

Qualifications

• High school diploma or recognized equivalent commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Prioritization

Communication

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Bradley, FL seeks an experienced Emergency Medical Dispatcher to manage urgent calls with accuracy and empathy. You will verify locations, gather details, assign priorities, and coordinate ambulance resources under established protocols.

EMD certification and CPR training are preferred, with opportunities for sponsored training. The role may involve shift work and overtime in a fast-paced public-safety environment.