Emergency Medical Dispatcher - 24/7 Call Coordinator

Emergency Telecommunicator Services; Umatilla (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers for Altoona, Florida. Responsibilities include handling urgent medical calls, collecting location data, and coordinating EMS resources under approved protocols.

A high school diploma is commonly required; CPR certification and additional coursework may be needed. EMT or paramedic credentials are not universally required. Training may be sponsored.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers for Altoona, Florida. Responsibilities include handling urgent medical calls, collecting location data, and coordinating EMS resources under approved protocols.

A high school diploma is commonly required; CPR certification and additional coursework may be needed. EMT or paramedic credentials are not universally required. Training may be sponsored.