EMS Emergency Dispatcher – Life-Saving Console Expert

Emergency Telecommunicator Services; Fruithurst (AL); On-site; USD 40,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Fruithurst, AL is seeking skilled Emergency Medical Dispatchers to support urgent medical assistance operations. You will gather patient and incident information, establish priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include handling calls, verifying locations, asking key questions, assigning priorities, and providing protocol-based instructions while ensuring documentation and quality-review activities are

Qualifications

• High school diploma or GED is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities
• Meet the employer’s age and employment eligibility requirements
• Complete required background screening and employment assessments
• Pass additional evaluations when specified by the hiring agency
• Obtain and maintain required medical dispatch and CPR certifications
• Follow approved protocols, medical oversight, and quality-assurance procedures
• Protect confidential patient and incident information

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Fruithurst, AL is seeking skilled Emergency Medical Dispatchers to support urgent medical assistance operations. You will gather patient and incident information, establish priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include handling calls, verifying locations, asking key questions, assigning priorities, and providing protocol-based instructions while ensuring documentation and quality-review activities are