EMS Dispatcher: Fast-Paced Medical Call Triage

Emergency Telecommunicator Services; Valentine (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers for vacancies in Valentine, Texas. Dispatchers gather patient and incident information, determine priorities, and coordinate EMS resources according to approved protocols.

Applicants typically hold a high school diploma and may need CPR certification; EMT/paramedic credentials vary. The role may include overnight shifts, weekends, and overtime, with benefits from the employing agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers for vacancies in Valentine, Texas. Dispatchers gather patient and incident information, determine priorities, and coordinate EMS resources according to approved protocols.

Applicants typically hold a high school diploma and may need CPR certification; EMT/paramedic credentials vary. The role may include overnight shifts, weekends, and overtime, with benefits from the employing agency.