Emergency Medical Dispatcher: Life-Saving Communications

Emergency Telecommunicator Services; Mullen (NE); On-site; USD 40,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for positions in Mullen, NE. You will handle critical medical calls, verify locations and details, and determine response priorities using official dispatch protocols.

Responsibilities include coordinating ambulance resources, providing protocol-based guidance to callers, and documenting all call information for quality review. A high school diploma and EMD certification eligibility are typically required.

Qualifications

• High school diploma or equivalent required; sponsorship possible for training.
• EMD certification or eligibility may be required before appointment.

Responsibilities

• Receive calls involving illness, injury and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to assess needs.
• Determine response priority using authorized dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions to callers.
• Relay patient details and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Call handling

Triaging/prioritization

Clear communication

Documentation

Protocol-based guidance

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for positions in Mullen, NE. You will handle critical medical calls, verify locations and details, and determine response priorities using official dispatch protocols.

Responsibilities include coordinating ambulance resources, providing protocol-based guidance to callers, and documenting all call information for quality review. A high school diploma and EMD certification eligibility are typically required.