Emergency Medical Dispatcher — 24/7 Critical Response Center

County Emergency Communications; Avondale Estates (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Avondale Estates, GA is seeking Emergency Medical Dispatchers to join a dedicated team handling urgent medical calls. Responsibilities include gathering patient data, prioritizing responses, and coordinating ambulance resources in alignment with medical dispatch protocols.

Qualifications emphasize a high school diploma or equivalent, with potential CPR certification and sponsor training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Avondale Estates, GA is seeking Emergency Medical Dispatchers to join a dedicated team handling urgent medical calls. Responsibilities include gathering patient data, prioritizing responses, and coordinating ambulance resources in alignment with medical dispatch protocols.

Qualifications emphasize a high school diploma or equivalent, with potential CPR certification and sponsor training.