Rapid Response Medical Dispatcher

County Emergency Communications; Folkston (GA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Folkston, GA seeks an Emergency Medical Dispatcher to receive and triage medical calls, verify locations, and coordinate ambulance resources. You will follow approved protocols and support responders with essential information while working in a fast-paced communications environment.

Role may require CPR certification and adherence to medical dispatch protocols, with shift work and overtime common in public-safety operations.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required or preferred.
• EMT or paramedic credentials are not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification (preferred)

Job description

County Emergency Communications in Folkston, GA seeks an Emergency Medical Dispatcher to receive and triage medical calls, verify locations, and coordinate ambulance resources. You will follow approved protocols and support responders with essential information while working in a fast-paced communications environment.

Role may require CPR certification and adherence to medical dispatch protocols, with shift work and overtime common in public-safety operations.