EMS Emergency Dispatcher — 24/7 Urgent Call Center

County Emergency Communications; Cobbtown (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

County Emergency Communications in Cobbtown, GA is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident details, establish priorities, and coordinate EMS resources using approved protocols.

Duties include calling patients, confirming locations, asking pertinent questions, and providing life-saving instructions until responders arrive. The role may involve overnight or weekend shifts depending on assignment and agency needs.

Qualifications

• High school diploma or equivalent required or commonly required.
• EM Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Decision making

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Cobbtown, GA is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident details, establish priorities, and coordinate EMS resources using approved protocols.

Duties include calling patients, confirming locations, asking pertinent questions, and providing life-saving instructions until responders arrive. The role may involve overnight or weekend shifts depending on assignment and agency needs.