Emergency Medical Dispatcher - 24/7 Critical Response

911 Emergency Communications; Kingston (MO); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid time off

Employee assistance program

Continuing education

Job summary

911 Emergency Communications in Kingston, MO seeks an Emergency Medical Dispatcher to receive and triage medical calls, confirm locations, and coordinate ambulance response in a fast-paced environment.

Responsibilities include asking protocol-based questions, determining priorities, relaying information to responders, and maintaining accurate documentation while adhering to dispatch protocols and certifications.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMD certification before appointment may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Kingston, MO seeks an Emergency Medical Dispatcher to receive and triage medical calls, confirm locations, and coordinate ambulance response in a fast-paced environment.

Responsibilities include asking protocol-based questions, determining priorities, relaying information to responders, and maintaining accurate documentation while adhering to dispatch protocols and certifications.