EMS Emergency Dispatcher — 24/7 Critical Communications

County Emergency Communications; Bruceton Mills (WV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Bruceton Mills, WV is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify location and caller information, and assign priorities using approved protocols. You may be required to complete CPR and EMD certification, and training may be sponsored.

The role involves extended console work, potential overnight shifts, and adherence to medical oversight and confidentiality.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMD certification before appointment may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

Job description

County Emergency Communications in Bruceton Mills, WV is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify location and caller information, and assign priorities using approved protocols. You may be required to complete CPR and EMD certification, and training may be sponsored.

The role involves extended console work, potential overnight shifts, and adherence to medical oversight and confidentiality.