Emergency Medical Dispatcher: 24/7 Critical Dispatch

County Emergency Communications; Dryfork (WV); On-site; USD 32,000 - 52,000; Full time

Job summary

County Emergency Communications in Dryfork, WV, is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather location and incident details, and establish response priorities using the agency's approved system.

You may provide protocol-based guidance before responders arrive, work with night/weekend shifts, and participate in ongoing quality review. A high school diploma and CPR certification are commonly required; EMS certifications may be sponsored.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Call handling

Emergency dispatch procedures

Education

High school diploma or GED

Tools

EMD system

Job description

County Emergency Communications in Dryfork, WV, is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather location and incident details, and establish response priorities using the agency's approved system.

You may provide protocol-based guidance before responders arrive, work with night/weekend shifts, and participate in ongoing quality review. A high school diploma and CPR certification are commonly required; EMS certifications may be sponsored.