EMS Emergency Dispatcher — 24/7 Critical Care Coordination

County Emergency Communications; Phyllis (KY); On-site; USD 35,000 - 52,000; Full time

Job summary

County Emergency Communications in Phyllis, KY is seeking Emergency Medical Dispatchers to support urgent medical requests. You will receive calls, verify locations, assign priorities, and coordinate ambulance resources according to approved protocols.

This role may include overnight shifts, weekends, and overtime. A high school diploma is required; CPR certification is preferred and EMT/paramedic credentials are not universal requirements.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or GED

CPR Certification

Job description

County Emergency Communications in Phyllis, KY is seeking Emergency Medical Dispatchers to support urgent medical requests. You will receive calls, verify locations, assign priorities, and coordinate ambulance resources according to approved protocols.

This role may include overnight shifts, weekends, and overtime. A high school diploma is required; CPR certification is preferred and EMT/paramedic credentials are not universal requirements.