EMS Dispatcher: Urgent Medical Calls and Resource Coordination

County Emergency Communications; Magnolia (KY); On-site; USD 35,000 - 60,000; Full time

Job summary

County Emergency Communications in Magnolia, KY is seeking Emergency Medical Dispatchers to work in a fast-paced environment providing critical pre-arrival instructions and coordination of ambulance resources.

A high school diploma or equivalent is commonly required; CPR certification may be required; EMT/paramedic credentials are not universal. Applicants may be scheduled overnight, weekends, and holidays as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Job description

County Emergency Communications in Magnolia, KY is seeking Emergency Medical Dispatchers to work in a fast-paced environment providing critical pre-arrival instructions and coordination of ambulance resources.

A high school diploma or equivalent is commonly required; CPR certification may be required; EMT/paramedic credentials are not universal. Applicants may be scheduled overnight, weekends, and holidays as needed.