Emergency Medical Dispatcher: 24/7 Critical Call Center

County Emergency Communications; Ezel (KY); On-site; USD 35,000 - 60,000; Full time

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in Ezel, Kentucky. The role involves handling urgent medical calls, verifying locations and details, and prioritizing responses per approved protocols.

Dispatchers may provide protocol-based instructions and coordinate ambulance resources while maintaining patient confidentiality and meeting oversight requirements. A variety of shifts, including nights and weekends, may be available.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in Ezel, Kentucky. The role involves handling urgent medical calls, verifying locations and details, and prioritizing responses per approved protocols.

Dispatchers may provide protocol-based instructions and coordinate ambulance resources while maintaining patient confidentiality and meeting oversight requirements. A variety of shifts, including nights and weekends, may be available.