Emergency Medical Dispatcher — 24/7 Critical Care Coordination

County Emergency Communications; Emlyn (KY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Emlyn, KY is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical patient data, and coordinate ambulance resources. Responsibilities include confirming locations, prioritizing responses, and issuing protocol-based instructions as needed.

Applicants should have a high school diploma or equivalent; CPR certification is often required and EMT/paramedic credentials are not universally necessary.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Call handling

Medical dispatch knowledge

CPR certification

Education

High school diploma or equivalent

Job description

County Emergency Communications in Emlyn, KY is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical patient data, and coordinate ambulance resources. Responsibilities include confirming locations, prioritizing responses, and issuing protocol-based instructions as needed.

Applicants should have a high school diploma or equivalent; CPR certification is often required and EMT/paramedic credentials are not universally necessary.