EMS Emergency Dispatcher - 24/7 Critical Calls

County Emergency Communications; Skokie (IL); Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

County Emergency Communications is seeking an Emergency Medical Dispatcher in Skokie, IL. The role involves handling urgent medical calls, verifying locations, guiding responders, and coordinating ambulance resources according to approved protocols.

Responsibilities include maintaining patient confidentiality, documenting calls, and adhering to medical dispatch oversight. Candidates should have a high school diploma and may need CPR certification; EMT/paramedic credentials are not universally

Formación

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Educación

High school diploma or recognized equivalent

CPR certification (may be required)

EMT or paramedic credentials not universal

Descripción del empleo

County Emergency Communications is seeking an Emergency Medical Dispatcher in Skokie, IL. The role involves handling urgent medical calls, verifying locations, guiding responders, and coordinating ambulance resources according to approved protocols.

Responsibilities include maintaining patient confidentiality, documenting calls, and adhering to medical dispatch oversight. Candidates should have a high school diploma and may need CPR certification; EMT/paramedic credentials are not universally