Emergency Medical Dispatcher - 24/7 Critical Response

County Emergency Communications; Evanston (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers for opportunities in Evanston, IL. The role focuses on receiving calls, gathering critical patient information, and prioritizing response actions according to approved medical dispatch protocols.

Responsibilities include confirming locations, providing pre-arrival instructions, and coordinating ambulance resources as needed. A high school diploma and CPR certification are commonly required, with sponsored training possible

Qualifications

• High school diploma or equivalent required; sponsorship/training may be provided.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications seeks Emergency Medical Dispatchers for opportunities in Evanston, IL. The role focuses on receiving calls, gathering critical patient information, and prioritizing response actions according to approved medical dispatch protocols.

Responsibilities include confirming locations, providing pre-arrival instructions, and coordinating ambulance resources as needed. A high school diploma and CPR certification are commonly required, with sponsored training possible