EMS Division Chief: Program Strategy & Leadership

SAN-Juan-County,-Nm; New Mexico; On-site; USD 120,000 - 160,000; Full time

Job summary

San Juan County Fire & Rescue is seeking an experienced EMS chief to lead the department's EMS program, set priorities, and ensure regulatory compliance. You will coordinate clinical guidelines, quality assurance, and system improvements while providing expert guidance to department personnel and partners.

Responsibilities include directing EMS operations, budgeting, equipment, and collaboration with the EMS Medical Director, training division, and external agencies.

Qualifications

• High school diploma or equivalent.
• Eight (8) years of progressive experience in Firefighting or EMS including two (2) years of supervisory experience.
• Five (5) years of experience as an Advanced Life Support Provider.
• ICS 100, 200, 300, 700, 800 or ability to acquire certification within one (1) year of hire date.
• Valid State of New Mexico driver's license.
• Current State of New Mexico EMS Paramedic licensure, including ACLS, PALS, CPR, or ability to obtain by date of hire.
• Demonstrated experience in EMS operations, program administration, quality assurance/quality improvement, medical direction, regulatory compliance, or comparable EMS program responsibilities.
• IFSAC or Pro Board Firefighter 1 preferred.

Responsibilities

• Directs, develops, administers, coordinates, and evaluates the Department's EMS Program, including short- and long-range goals, priorities, objectives, policies, procedures, guidelines, and performance standards.
• Evaluates EMS program effectiveness and develops recommendations to improve clinical care, operational capability, regulatory compliance, system reliability, and service delivery.
• Advises Department leadership regarding EMS system performance, program needs, regulatory changes, clinical trends, operational concerns, resource needs, and recommended improvements.
• Serves as the Department's primary liaison with the EMS Medical Director(s) and works with Medical Direction to develop, maintain, evaluate, and implement EMS clinical guidelines, protocols, policies, procedures, and standards.
• Directs and administers the Department's EMS Quality Assurance and Quality Improvement program, including review and evaluation of EMS incident and patient care documentation for quality, completeness, clinical performance, regulatory compliance, and system improvement.
• Monitors clinical and operational performance, identifies trends or deficiencies, and develops appropriate improvement strategies.
• Oversees compliance with applicable New Mexico Board of Pharmacy requirements related to Department medications, including acquisition, storage, security, accountability, and distribution.
• Oversees Department AED program compliance with applicable requirements.
• Develops and administers the EMS program budget and recommends funding, equipment, and resource priorities.
• Coordinates with vendors, service providers, County departments, and other appropriate entities regarding EMS equipment, supplies, services, and program needs.
• Evaluates Department-wide EMS operational readiness and identifies deficiencies or improvement needs involving equipment, supplies, clinical systems, response practices, policies, or program capabilities.
• Coordinates with the Training Division regarding EMS competency needs, regulatory requirements, quality-improvement findings, clinical trends, changes in clinical practice, new equipment, and other EMS matters requiring training or professional development.

Skills

EMS leadership

Regulatory compliance

Quality assurance

Incident command

Interagency coordination

Budgeting

Training coordination

Data analysis

Policy development

Education

High school diploma

Paramedic licensure (NM)

ACLS/PALS/CPR certification

Firefighter I certification (IFSAC/Pro Board preferred)

Tools

ERP system

Job description

San Juan County Fire & Rescue is seeking an experienced EMS chief to lead the department's EMS program, set priorities, and ensure regulatory compliance. You will coordinate clinical guidelines, quality assurance, and system improvements while providing expert guidance to department personnel and partners.

Responsibilities include directing EMS operations, budgeting, equipment, and collaboration with the EMS Medical Director, training division, and external agencies.