EMS Dispatcher: Urgent Medical Calls & Resource Coordination

County Emergency Communications; Wickenburg (AZ); On-site; USD 36,000 - 60,000; Part time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for the Wickenburg, AZ area. Dispatchers gather patient and incident details, establish response priorities, and support coordination of emergency medical resources using an agency-approved system.

Role may require overnight shifts, weekends, and overtime. Training and certification requirements vary by agency and assignment.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• Emergency Medical Dispatcher certification before appointment where applicable.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Medical dispatch system

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for the Wickenburg, AZ area. Dispatchers gather patient and incident details, establish response priorities, and support coordination of emergency medical resources using an agency-approved system.

Role may require overnight shifts, weekends, and overtime. Training and certification requirements vary by agency and assignment.