EMS Dispatcher: Urgent Calls, Life-Saving Coordination

County Emergency Communications; Drewryville (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

County Emergency Communications in Drewryville, VA seeks Emergency Medical Dispatchers to join a fast-paced team that handles urgent medical calls using approved protocols. You will gather incident data, determine priorities, and coordinate EMS resources while providing protocol-based guidance.

Applicants should have a high school diploma (or equivalent) and CPR certification; Emergency Medical Dispatcher certification may be required before appointment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification is required or may be required.
• An Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Call handling

Decision making

Attention to detail

Coordination

Education

High School Diploma or equivalent

Job description

County Emergency Communications in Drewryville, VA seeks Emergency Medical Dispatchers to join a fast-paced team that handles urgent medical calls using approved protocols. You will gather incident data, determine priorities, and coordinate EMS resources while providing protocol-based guidance.

Applicants should have a high school diploma (or equivalent) and CPR certification; Emergency Medical Dispatcher certification may be required before appointment.