Emergency Medical Dispatcher: Fast-Paced Care Coordination

County Emergency Communications; Mappsville (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Mappsville, VA is seeking Emergency Medical Dispatchers to gather patient and incident details, prioritize responses, and coordinate EMS resources. This role may include instructions before responders arrive, following established dispatch protocols.

Applicants should have a high school diploma or equivalent, CPR certification, and, if available, dedicated EMT/paramedic credentials. Shift work, overnight, weekends, and overtime are common.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive emergency calls and gather patient and incident information.
• Confirm location, callback numbers, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate EMS resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay information to responding personnel.
• Document call processing and participate in quality reviews.

Skills

Strong communication

Multitasking

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

County Emergency Communications in Mappsville, VA is seeking Emergency Medical Dispatchers to gather patient and incident details, prioritize responses, and coordinate EMS resources. This role may include instructions before responders arrive, following established dispatch protocols.

Applicants should have a high school diploma or equivalent, CPR certification, and, if available, dedicated EMT/paramedic credentials. Shift work, overnight, weekends, and overtime are common.