EMS Dispatcher: Training & Certification Support

County Emergency Communications; Clayton Charter Township (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to join our Clayton, MI operations. You will receive medical calls, verify locations, and determine response priorities using approved dispatch protocols.

The role may require overnight or weekend shifts, background checks, CPR certification, and ongoing training. A high school diploma is commonly required, with sponsored training possible by the employer.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required or sponsored training offered.
• EMD certification not universal; verify vacancy details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to join our Clayton, MI operations. You will receive medical calls, verify locations, and determine response priorities using approved dispatch protocols.

The role may require overnight or weekend shifts, background checks, CPR certification, and ongoing training. A high school diploma is commonly required, with sponsored training possible by the employer.