EMS Dispatcher: Rapid Response & Critical Call Coordination

Emergency Telecommunicator Services; Richards (MO); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Vernon, MI is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and support the coordination of emergency resources.

The role may require CPR certification or EMD certification before appointment, and training may be sponsored. Duties include receiving calls, confirming location, asking questions, determining priority, and dispatching resources.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Emergency Medical Dispatcher (EMD) Certification

CPR Certification

Job description

Emergency Telecommunicator Services in Vernon, MI is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and support the coordination of emergency resources.

The role may require CPR certification or EMD certification before appointment, and training may be sponsored. Duties include receiving calls, confirming location, asking questions, determining priority, and dispatching resources.