EMS Dispatcher: Rapid, Protocol-Driven Medical Calls

911 Emergency Communications; Stockbridge (VT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Stockbridge, VT seeks Emergency Medical Dispatchers to receive calls involving illness, injury, or other emergencies, gather patient and incident details, confirm location and callback information, and establish response priorities using an agency-approved system to coordinate EMS resources.

The position may require CPR certification, sponsored training, and Emergency Medical Dispatcher certification depending on assignment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Stockbridge, VT seeks Emergency Medical Dispatchers to receive calls involving illness, injury, or other emergencies, gather patient and incident details, confirm location and callback information, and establish response priorities using an agency-approved system to coordinate EMS resources.

The position may require CPR certification, sponsored training, and Emergency Medical Dispatcher certification depending on assignment.