EMS Dispatch Specialist - Urgent Medical Coordination

Emergency Telecommunicator Services; Fairfax (VT); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Fairfax, VT seeks an Emergency Medical Dispatcher to handle urgent medical calls from the console. You will verify patient information, determine dispatch priorities, and coordinate ambulance resources following approved protocols.

Required duties include documenting calls, relaying scene information, and providing instructions as trained. Training varies, with CPR and dispatcher certification welcomed.

Qualifications

• A high school diploma or equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Calm under pressure

Communication

Data entry

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Tools

EMD software

Job description

Emergency Telecommunicator Services in Fairfax, VT seeks an Emergency Medical Dispatcher to handle urgent medical calls from the console. You will verify patient information, determine dispatch priorities, and coordinate ambulance resources following approved protocols.

Required duties include documenting calls, relaying scene information, and providing instructions as trained. Training varies, with CPR and dispatcher certification welcomed.