EMS Dispatcher – Life-Saving Call Center Expert

911 Emergency Communications; Radiant (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications seeks Emergency Medical Dispatchers for Radiant, VA. You will handle urgent medical calls, gather critical details, assign priorities, and support coordination of EMS resources. Positions may involve overnight shifts and overtime per agency needs.

Requirements vary by vacancy but commonly include a high school diploma, CPR certification, and potential EMS credentials. Training or sponsorship may be offered by the employer.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications seeks Emergency Medical Dispatchers for Radiant, VA. You will handle urgent medical calls, gather critical details, assign priorities, and support coordination of EMS resources. Positions may involve overnight shifts and overtime per agency needs.

Requirements vary by vacancy but commonly include a high school diploma, CPR certification, and potential EMS credentials. Training or sponsorship may be offered by the employer.