Emergency Medical Dispatcher — 24/7 Life-Saving Coordination

911 Emergency Communications; Zieglersville (PA); On-site; USD 35,000 - 62,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Zieglerville, PA, is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient data, confirm locations, and determine priorities using approved protocols, coordinating EMS resources as needed.

Role may include overnight, weekend, or rotating shifts with overtime as required. Training and certification paths vary by agency and vacancy.

Qualifications

• High school diploma or equivalent required; sponsor training possible.
• CPR certification may be required; providers vary.
• EMD certification may be required before appointment.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Zieglerville, PA, is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient data, confirm locations, and determine priorities using approved protocols, coordinating EMS resources as needed.

Role may include overnight, weekend, or rotating shifts with overtime as required. Training and certification paths vary by agency and vacancy.