EMS Dispatcher: High-Impact 24/7 Call Center

911 Emergency Communications; Finley (CA); Híbrido; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Descripción de la vacante

911 Emergency Communications in Finley, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical information, and coordinate response priorities. The role involves following approved protocols and providing pre-arrival instructions to callers.

Applicants typically need a high school diploma or equivalent, with potential sponsored training or EMT certifications as required by the vacancy. Shift work, overtime, and on-call duties may apply depending on the agency.

Formación

• A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Descripción del empleo

911 Emergency Communications in Finley, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical information, and coordinate response priorities. The role involves following approved protocols and providing pre-arrival instructions to callers.

Applicants typically need a high school diploma or equivalent, with potential sponsored training or EMT certifications as required by the vacancy. Shift work, overtime, and on-call duties may apply depending on the agency.