EMD Dispatcher – Critical 24/7 EMS Communications

911 Emergency Communications; Anderson (AK); On-site; USD 50,000 - 70,000; Full time

Job summary

911 Emergency Communications in Anderson, AK is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate resources according to approved protocols.

Duties include receiving calls, confirming location and callback data, asking approved questions, and issuing instructions while maintaining confidentiality and complying with medical oversight.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Anderson, AK is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate resources according to approved protocols.

Duties include receiving calls, confirming location and callback data, asking approved questions, and issuing instructions while maintaining confidentiality and complying with medical oversight.