EMS Dispatcher — Flexible Scheduling, Calm & Critical-Decision

MedEx Ambulance Service Inc.; Skokie (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Pet insurance

Disability insurance

Paid time off

Tuition reimbursement

401K with match

Flexible scheduling

Educational opportunities & Sponsored

NAEMT membership

Job summary

MedEx Ambulance Service Inc. in Skokie, IL is seeking an Ambulance Dispatcher for our Communications Center. You will ensure proper deployment of resources, maintain system status, and coordinate with field personnel by phone and radio.

A preferred candidate has EMS or dispatch center experience, excellent data entry, and strong communication skills. This non-exempt role offers competitive wages and benefits and a supportive team environment.

Qualifications

• Experience in communications and customer service.
• Read, write and comprehend English.
• HIPAA compliance awareness.
• Ability to think quickly during emergencies.
• Effective communication via telephone and radio.

Responsibilities

• Appropriate deployment of emergency and non-emergency resources.
• Interact with field personnel over the phone and radio.
• Receive requests for ambulance transportation.
• HIPAA compliance.
• Decision-making aligned with policy and guidelines.
• Think quickly and logically during emergencies.

Skills

EMS/dispatch experience

Communication skills

Data entry

Calm under pressure

English literacy

Education

High School diploma or GED

Job description

MedEx Ambulance Service Inc. in Skokie, IL is seeking an Ambulance Dispatcher for our Communications Center. You will ensure proper deployment of resources, maintain system status, and coordinate with field personnel by phone and radio.

A preferred candidate has EMS or dispatch center experience, excellent data entry, and strong communication skills. This non-exempt role offers competitive wages and benefits and a supportive team environment.