Emergency Medical Dispatcher — 24/7 Crisis Support & Benefits

County Emergency Communications; Big Timber (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Big Timber, MT seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify patient location and details, and determine response priority using an approved dispatch system.

The role requires a high school diploma or equivalent, CPR certification, and EMT/paramedic credentials may not be universal. Training and certification options may be provided as part of the vacancy. This position includes on-going shifts and compliance with protocols.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Big Timber, MT seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify patient location and details, and determine response priority using an approved dispatch system.

The role requires a high school diploma or equivalent, CPR certification, and EMT/paramedic credentials may not be universal. Training and certification options may be provided as part of the vacancy. This position includes on-going shifts and compliance with protocols.