EMS Dispatcher — Fast-Paced Medical Call Center Specialist

County Emergency Communications; Afton (WY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Education support

Certification support

Shift premiums

Job summary

County Emergency Communications in Afton, WY seeks an Emergency Medical Dispatcher to support urgent medical responses. You will receive calls, verify locations, collect details, and determine priorities using approved protocols.

Qualifications include a high school diploma and EMD certification where required; CPR may be required. Training and certifications may be sponsored by the employer, with a variable schedule including nights and overtime.

Qualifications

• High school diploma or GED is commonly required.
• EMD certification may be required before appointment.
• CPR certification may be required.
• Background checks and assessments may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the EMS dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Call triage

Data entry

Team coordination

Education

High school diploma

EMD certification

Tools

EMD software

Job description

County Emergency Communications in Afton, WY seeks an Emergency Medical Dispatcher to support urgent medical responses. You will receive calls, verify locations, collect details, and determine priorities using approved protocols.

Qualifications include a high school diploma and EMD certification where required; CPR may be required. Training and certifications may be sponsored by the employer, with a variable schedule including nights and overtime.