EMS Dispatcher: Critical Call Triage & Resource Flow

County Emergency Communications; Kalispell (MT); Vor Ort; USD 40.000 - 65.000; Vollzeit

Zusammenfassung

County Emergency Communications in Kalispell, MT, seeks an Emergency Dispatcher to join a 24/7 operations center. You will receive emergency and non-emergency calls, verify locations, collect vital details, and determine dispatch priorities to guide responders.

A high school diploma is required; CPR and EMD-related certifications may be needed depending on vacancy. The role may involve overnight shifts, weekends, and overtime; training is provided.

Qualifikationen

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required.
• CPR certification may be required or preferred depending on vacancy.
• EMD-related certifications may be accepted.

Aufgaben

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Kenntnisse

Emergency dispatch

Call handling

Communication skills

Multitasking

Ausbildung

High school diploma

Tools

CPR certification

EMD certification

Jobbeschreibung

County Emergency Communications in Kalispell, MT, seeks an Emergency Dispatcher to join a 24/7 operations center. You will receive emergency and non-emergency calls, verify locations, collect vital details, and determine dispatch priorities to guide responders.

A high school diploma is required; CPR and EMD-related certifications may be needed depending on vacancy. The role may involve overnight shifts, weekends, and overtime; training is provided.