Emergency Medical Dispatcher - 24/7 Critical Dispatch

County Emergency Communications; St. Regis (MT); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Saint Regis, MT is seeking Emergency Medical Dispatchers to join a team that handles urgent medical assistance calls and coordinates resources. Responsibilities include receiving calls, confirming location, extracting patient information, applying dispatch protocols, and coordinating ambulance resources while complying with CPR and EMD requirements.

Applicants should have a high school diploma or equivalent and may require CPR and EMD certification; background

Qualifications

• High school diploma or equivalent required; apprenticeship or sponsored training may be offered.
• CPR certification and EMD certification may be required or sponsored.
• Applicants may be subject to background screening and assessments.
• Must be eligible to work and capable of pass/fail medical oversight checks.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Data entry

Active listening

Education

High school diploma or equivalent

EMD certification (preferred/required)

Tools

Medical dispatch system

Job description

County Emergency Communications in Saint Regis, MT is seeking Emergency Medical Dispatchers to join a team that handles urgent medical assistance calls and coordinates resources. Responsibilities include receiving calls, confirming location, extracting patient information, applying dispatch protocols, and coordinating ambulance resources while complying with CPR and EMD requirements.

Applicants should have a high school diploma or equivalent and may require CPR and EMD certification; background