Emergency Medical Dispatcher: Fast-Paced Life Saver Console

County Emergency Communications; Lewistown (MT); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education support

Job summary

County Emergency Communications in Lewistown, MT seeks Emergency Medical Dispatchers to join a team providing urgent medical coordination and caller information gathering. Dispatchers use an agency-approved system to establish priorities and support resource coordination, with instructions issued as per protocols.

Responsibilities include receiving calls for illness or injury, confirming locations, asking protocol questions, determining priorities, and coordinating ambulance resources.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Calm under pressure

Teamwork

Education

High School Diploma

EMD certification (preferred)

Job description

County Emergency Communications in Lewistown, MT seeks Emergency Medical Dispatchers to join a team providing urgent medical coordination and caller information gathering. Dispatchers use an agency-approved system to establish priorities and support resource coordination, with instructions issued as per protocols.

Responsibilities include receiving calls for illness or injury, confirming locations, asking protocol questions, determining priorities, and coordinating ambulance resources.