Emergency Medical Dispatcher - Impactful 911 Communications

County Emergency Communications; Great Falls (MT); On-site; USD 42,000 - 62,000; Full time

Job summary

County Emergency Communications in Great Falls, MT seeks qualified Emergency Medical Dispatchers to join their team. Responsibilities include receiving urgent medical calls, confirming locations, and determining response priorities according to approved protocols.

The role may involve coordinating ambulance resources and delivering protocol-based instructions in real time. Applicants should have at least a high school diploma; CPR certification and additional coursework may be required.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma

CPR Certification

Job description

County Emergency Communications in Great Falls, MT seeks qualified Emergency Medical Dispatchers to join their team. Responsibilities include receiving urgent medical calls, confirming locations, and determining response priorities according to approved protocols.

The role may involve coordinating ambulance resources and delivering protocol-based instructions in real time. Applicants should have at least a high school diploma; CPR certification and additional coursework may be required.