EMS Dispatcher - Fast-Paced 911 Call Center Role

Emergency Telecommunicator Services; Fort Lupton (CO); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education benefits

Job summary

Emergency Telecommunicator Services in Fort Lupton, CO is seeking dedicated Emergency Medical Dispatchers. The role involves handling urgent medical calls, confirming patient locations, and coordinating ambulance resources through approved protocols.

Dispatchers may work overnight or on rotating schedules as required by the agency, with opportunities for CPR and EMT-related training. Candidates should expect a structured selection process and compliance with medical dispatch oversight.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

Emergency Telecommunicator Services in Fort Lupton, CO is seeking dedicated Emergency Medical Dispatchers. The role involves handling urgent medical calls, confirming patient locations, and coordinating ambulance resources through approved protocols.

Dispatchers may work overnight or on rotating schedules as required by the agency, with opportunities for CPR and EMT-related training. Candidates should expect a structured selection process and compliance with medical dispatch oversight.