Emergency Medical Dispatcher — 24/7 Critical‑Response Communicator

911 Emergency Communications; San Luis (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications seeks Emergency Medical Dispatchers in San Luis, CO to support urgent medical responses. You will collect patient data, assign priorities, and coordinate EMS resources using agency protocols.

This role includes continuous operations with overnight, weekend, and rotating schedules. Requirements include a high school diploma or equivalent, EMS dispatcher certification, and CPR certification where required.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications seeks Emergency Medical Dispatchers in San Luis, CO to support urgent medical responses. You will collect patient data, assign priorities, and coordinate EMS resources using agency protocols.

This role includes continuous operations with overnight, weekend, and rotating schedules. Requirements include a high school diploma or equivalent, EMS dispatcher certification, and CPR certification where required.