EMS Dispatcher - 24/7 Critical Call Center

County Emergency Communications; Ophir (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Ophir, CO is seeking Emergency Medical Dispatchers. The role involves handling urgent medical calls, gathering critical information, and coordinating ambulance resources according to approved protocols.

Requirements typically include a high school diploma and CPR certification; EMT/paramedic credentials are not universally required. Training or agency-specific certification may be sponsored.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Calm under pressure

Communication skills

Decision making

Education

High school diploma

EMS certification preferred

Job description

County Emergency Communications in Ophir, CO is seeking Emergency Medical Dispatchers. The role involves handling urgent medical calls, gathering critical information, and coordinating ambulance resources according to approved protocols.

Requirements typically include a high school diploma and CPR certification; EMT/paramedic credentials are not universally required. Training or agency-specific certification may be sponsored.